Keefe IT & GRC Consulting helps growth-stage, private equity-backed, and regulated organizations improve IT service delivery, strengthen identity and audit controls for governance, risk, and compliance (GRC), and navigate major technology change, with hands-on delivery or practical advisory.
Each offering has a two-week, fixed-fee assessment as a low-risk first step.
Improve service performance, accountability, and cost visibility.
Service desk and IT service management (ITSM) transformation; SLAs, backlog reduction, asset records, software licensing, IT budgets, and vendor oversight.
Start withService Desk Health Check
Simplify access, strengthen controls, and prepare for audits.
Onboarding and offboarding; identity and access management, automated provisioning, access reviews, IT general controls (ITGC), third-party risk, and continuity planning.
Start withAccess Controls & ITGC Readiness Assessment
Reduce disruption and risk during major technology changes.
Cloud platform consolidation; permissions and configuration governance; M&A technology planning, data stewardship, and post-merger execution.
Start withM&A IT Integration Readiness Review
From five years at a regulated digital asset infrastructure company with a federally chartered trust bank, most recently as Senior IT Manager.
Cleared a 700+ ticket backlog in six weeks, held a ticket-zero queue with a 97% SLA success rate for time to resolution, reduced average handle time by 23%, and raised customer satisfaction from 3.8 to a sustained 4.9 out of 5.0.
Primary control owner for 10+ critical IT general controls (user provisioning and deprovisioning, quarterly access reviews, system administration, data center access) for 30+ SOC 1/SOC 2 systems and the SOX ITGCs for the NYSE IPO, with no audit exceptions.
Built and applied a four-phase acquisition integration playbook (Assess, Architect, Consolidate, Optimize) that consolidated multiple acquired environments, standardized identity and endpoint governance, and brought each into a 400–500 user environment through piloted, phased migrations with no disruption to business operations.
I've run the service desk and worked directly with external auditors at Deloitte, PwC, and KPMG, so recommendations work in production and hold up in an audit.
Talk through what's prompting the conversation, such as an upcoming audit, an acquisition, or a growing backlog, and whether I'm a fit.
A defined scope with findings, risk ratings, and a prioritized 30/60/90-day roadmap you can act on with or without me.
Continue with an advisory retainer, a fixed-scope delivery project, or a mix of both.
Pick a time that works for you, or send a note about what you're working on.