Keefe IT & GRC Consulting helps growth-stage, private equity-backed, and regulated organizations improve IT service delivery, strengthen identity and audit controls for governance, risk, and compliance (GRC), and navigate major technology change, with hands-on delivery or practical advisory.
Each offering has a two-week, fixed-fee assessment as a low-risk first step.
Improve service performance, accountability, and cost visibility.
Service desk and IT service management (ITSM) transformation; SLAs, backlog reduction, asset records, software licensing, IT budgets, and vendor oversight.
Start withService Desk Health Check
Simplify access, strengthen controls, and prepare for audits.
Onboarding and offboarding; identity and access management, automated provisioning, access reviews, IT general controls (ITGC), third-party risk, and continuity planning.
Start withAccess Controls & ITGC Readiness Assessment
Reduce disruption and risk during major technology changes.
Cloud platform consolidation; permissions and configuration governance; M&A technology planning, data stewardship, and post-merger execution.
Start withM&A IT Integration Readiness Review
From five years at a regulated digital asset infrastructure company with a federally chartered trust bank, most recently as Senior IT Manager.
Cleared a 700+ ticket backlog in six weeks, held a ticket-zero queue with a 97% SLA success rate for time to resolution, reduced average handle time by 23%, and raised customer satisfaction from 3.8 to a sustained 4.9 out of 5.0.
Primary control owner for 10+ critical IT general controls (user provisioning and deprovisioning, quarterly access reviews, system administration, data center access) for 30+ SOC 1/SOC 2 systems and the SOX ITGCs for the NYSE IPO, with no audit exceptions.
Built and applied a four-phase acquisition integration playbook (Assess, Architect, Consolidate, Optimize) that consolidated multiple acquired environments, standardized identity and endpoint governance, and brought each into a 400–500 user environment through piloted, phased migrations with no disruption to business operations.
I've run the service desk at a leading public company and provided audit evidence directly to external auditors at Deloitte, PwC, and KPMG.
Talk through what's prompting the conversation, such as an upcoming audit, an acquisition, or a growing backlog, and whether I'm a fit.
A defined scope with findings, risk ratings, and a prioritized 30/60/90-day roadmap you can act on with or without me.
Continue with an advisory retainer, a fixed-scope delivery project, or a mix of both.
Pick a time that works for you, or send a note about what you're working on.